Agent Benchmarking
Repeatable task suites that measure whether an agent is getting more reliable from one version to the next.
NLP & Gen AI
Trajectory annotation, tool-use evaluation, and task-completion scoring for autonomous AI agents.
An agent doesn't just produce an answer — it plans, decides which tool to reach for, acts, reads the result, and decides again, often over many steps. That structure is exactly what makes evaluating agents hard: one wrong turn early on quietly derails everything after it, and a final answer that looks fine can be the product of a broken path. Our evaluators assess the whole trajectory rather than just the endpoint — whether each tool call was the right one and correctly formed, whether the plan was sensible, whether the agent noticed and recovered when something went wrong, and whether the task was actually accomplished. What you get back is signal at the step level, not just a pass/fail on the outcome.
Repeatable task suites that measure whether an agent is getting more reliable from one version to the next.
Verified examples of correct tool selection and call formatting to fine-tune function-calling behavior.
Human checking of production agent runs before the agent is trusted with higher-stakes or irreversible actions.
Structured scenarios that probe how an agent behaves at its edges — where it stalls, loops, or takes actions it shouldn't.
Every project runs through multi-tier QA: annotators are benchmarked against gold-standard tasks before production, batches are statistically sampled against agreed accuracy targets, and ambiguous cases are escalated and documented in a living labeling guide. You receive accuracy reports with every delivery.
Yes — we recommend it. A paid pilot batch on your real data lets you evaluate our quality, turnaround, and communication before scaling. Pilot learnings become the project's labeling guide.
Client data is encrypted in transit and at rest, access is limited to the assigned project team under NDAs, and we support VPN-restricted or client-hosted workflows where data cannot leave your environment. Retention and certified deletion terms are set per engagement.
We work in your annotation platform or ours, and deliver in the format your pipeline expects — COCO, YOLO, Pascal VOC, JSON, CSV, or a custom schema — with delivery via API, cloud bucket, or scheduled export.
Start with a pilot batch — see our quality on your data before you commit.